Frequently Asked Questions

We use three types of 3D Scanner, white light, blue laser scanners & Macro.

3D Scanning is the process of analysing a real world object or environment to collect data on its shape/form and possibly it’s appearance.

Yes, Once you’ve paid for the data it belongs to you.

We are able to produce data in a variety of formats including Step,STL, IGES, Solidworks, Creo, & Catia. We can also produce 2D detailed manufacturing drawings for your reverse engineered parts as well.

We can scan parts as small as 25mm through to something as large as a LWB (Large Wheel Base) Van or a locomotive chassis (we have already completed a narrow gauge chassis measuring 5 metres long).
However, we tend to find each project is unique as it’s rarely the case that two customers want the same data.

A 3D Scan is a digital/electronic file of the information collected by the 3D Scanner in the form of a mesh or point cloud.

A 3D Print is a three-dimensional object created using additive manufacturing process either from cad or 3D scanned data.

Sometimes it’s possible to create a watertight mesh from the raw scan data,  but usually there will be a requirement to carry out post processing to clean and create the watertight mesh in order for the printing software to process/slice the stl model and calculate material & support material.

This will depend on our current workload. So we will normally give you an approximate completion date but this can change when circumstances are outside of our control. We will endeavour to keep you informed should a problem arise. We do not give hourly updates etc as we simply do not have the time.

Our prices are fixed and non negotiable. We will give you a fixed price to complete the job including VAT. Unfortunately due to a number of requests we have to clearly state………..Please DO NOT ask us to carry out work for cash in hand! We are a VAT registered company and have no intention of committing VAT fraud for anyone!

If you do not wish to pay VAT then please contact alternative suppliers who are not VAT registered!!

When you ship your part to us please ensure you include pre-paid return shipping labels covering the weight on the item. Failure to do this will result in additional costs.